Shipping OptiBac Online Store

Last Order Dates For Christmas

Order by the dates below to ensure you receive your parcel before Christmas:

  • USA Standard Shipping - order by 15th December 2020
  • USA Express Shipping - order by 21st December 2020

Please note: Our team is going to take a well deserved break and our offices and warehouse will be closed between 24th December 2020 and 4th January 2021. No orders will be dispatched during that time.

USA Shipping

USA standard shipping: $4.99
We use DHL and orders are typically delivered within 4-5 working days.

USA express shipping: $6.99
We use DHL and orders are typically delivered within 1-2 working days.

Please note that we are unable to ship orders to PO BOXES.

Once your parcel has been collected from our warehouse, we will send you a confirmation email to let you know that the parcel has been dispatched. For any further delivery queries, please email enquiries@optibacprobiotics.com

 

 

International

International deliveries might currently take a little longer due to the global coronavirus situation. Please refer to the webpage of our international delivery provider DHL to confirm the number of days it takes to receive your order and whether they currently ship to your country.

We deliver to more than 50 countries. Shipping is charged at cost. Please note that duties may apply. If you are located within the United Kingdom or Europe, we recommended switching to our UK website.

Please allow 3-7 working days for delivery within Europe and 5-12 days to all other destinations. Includes order tracking.  

Most international delivery prices are dependent on the size and weight of your order and where it is being sent. You'll be shown the final price of shipping in the checkout, before payment, once we have your address and order details.

The main exception to this is shipping to EU countries using our International Express Courier service. This service has a fixed shipping charge for each country- regardless of the size of your order.

All shipping times shown only count working days and are excluding any time spent being processed by the destination country's customs service. We will do our best to minimise any customs clearance delays. However, these are often outside of our control and as such we cannot be held responsible for any such delays in delivery.

Long distance shipping and short-term exposure to high temperatures will not compromise the viability of our products. Customers living in very hot countries should store the products out of direct sunlight and refrigerate if the option is available.

Currency

The product prices on this website will always be shown in US dollars (USD $). As currency exchange rates fluctuate on a daily basis, the conversion to local currency will be made by your bank on the day of purchase. Check out today's currency conversion rates using a search engine and an appropriate currency conversion tool, though do bear in mind that the rates displayed may be subject to change before your bank processes your transaction.

Tax

All displayed prices exclude TAX. Order from this website will be shipped from our UK warehouse and charged in USD $, as such the transaction is UK transaction and purchases made from outside of the European Union Customs / VAT Area are not subject to VAT/Tax. Any orders placed within the UK or European Union will have VAT/TAX added during the checkout. 

Note that, while purchases made from outside of the European Union Customs / VAT Area are not subject to VAT, such shipments can instead be subject to alternative import duties and/or taxes depending on the laws of the destination country. These are outside of our control, so you should contact your country's customs authority for more information if you wish to know what sort of costs you may be liable to pay in order to receive your order. Any such import duty/taxes/fees are not payable to us during the checkout process but will usually be paid to the company that delivers your order.