Contact us

Hello! We’d love to hear from you. 

Talk to a nutritional therapist for free

There are lots of ways to contact our qualified nutritional therapists:

  • Social media: you can send us a Direct Message on FacebookInstagram or TikTok and we'll respond typically same day.
  • Email or contact form: use the form below or email us on and most queries will be answered within a few days.

You can typically reach us on working days between 9am and 5pm UK time. Outside of these times please just leave a message and we'll get back to you as soon as we can. 

Contact us about anything else (eg. dispatch enquiries or trade orders)

Call our friendly Customer Service team at +44 (0) 1264 339 770 or email us on, alternatively leave a message via the contact form below. 

You can also visit our Help pages to see frequently asked questions.  

We are UK based and you can reach us at the following times:

  • 1am - 9am PST
  • 3am - 11am CST
  • 4am - 12pm EST
  • 9am - 5pm GMT (UK time)

Optibac Probiotics HQ

Optibac Probiotics Incorporated

21 & 22 Mayfield Avenue Industrial Park



SP11 8HU

United Kingdom

Customer Service: +44 (0) 1264 339 770

Order Enquiries: +44 (0) 1264 339 770

Follow us on Social Media