How do we collect our product reviews?

We are extremely proud of our reviews, and we know how important they are when you’re deciding whether or not to purchase a product. They are a valuable way of getting to know a brand from the perspective of other people like you. That’s why we take our reviews very seriously, and collect different types of reviews across various platforms.

Trustpilot reviews

We receive the majority of our reviews via an external website called Trustpilot. Customers who have recently bought one of our supplements from our website are prompted to leave a review by an email invitation which comes directly from Trustpilot. These reviews are then labelled with a ‘Verified Customer’ notice, so you know that they are authentic, and have been written by a genuine customer of ours.

If you would like to read some of our most recent Trustpilot reviews, you can visit this page.


Product page reviews

The product pages on our website also have a ‘Reviews’ section, which is a nice option for those who have perhaps purchased our supplements elsewhere (such as their local health food shop) and so have not been invited to leave a review through Trustpilot.

We always publish reviews left via our website, regardless of star rating. We moderate these reviews to avoid publishing spam, but we never compromise the integrity of authentic feedback; however, please note that we are sometimes unable to display reviews in full. For more information about the reason for this, see our Terms & Conditions or contact us via our website.

Other reviews

You can also find reviews of our products on Amazon and Google, and furthermore, we are often recommended in the press and on social media, too.

full range of OptiBac live cultures products

Why don’t you see for yourself what all the fuss is about? Try our award-winning range today.