The UK's No. 1 bestselling brand of friendly bacteria supplements^

Help & support

Whether you're looking for friendly bacteria advice from a nutritional expert, have questions about your delivery, or need support from our Customer Service team, we're here to help.

How can we help?

FAQs

Find answers to common questions about delivery, usage, and more.

Below you’ll find categories of our frequently asked questions about Optibac supplements — covering everything from how to take them to who they're suitable for. If you can't find the answer you're looking for, or if there's a question you think we should add, we'd love to hear from you, just get in touch with our friendly team.

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Account

Need help with your Optibac account? Find answers to common questions here.

Accounts FAQs
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Delivery & returns

All you need to know about ordering Optibac supplements, including international delivery.

Delivery FAQs
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Suitability

See which Optibac supplements are suitable for allergies, intolerances, or life stages.

Suitability FAQs
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Usage

Get guidance on when and how to take your supplements, how to use the capsules, and what to expect.

Usage FAQs
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Where to buy

Shop directly with us or through a range of trusted retailers, both in the UK and internationally.

Where to buy FAQs
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Ingredients

Got questions about our ingredients? From strains to added nutrients, find everything you need to know right here.

Ingredients FAQs

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