Contact us

Hello! We’d love to hear from you. 

Talk to a nutritional therapist for free

There are lots of ways to contact our qualified nutritional therapists:

  • Live chat: use our Live Chat, it's the orange icon in the bottom right of your screen. 
  • Book consultation: we offer free 15 minute telephone appointments - book a consultation
  • Social media: you can send us a Direct Message on FacebookInstagram or TikTok and we'll respond typically same day.
  • Email or contact form: use the form below or email us on and most queries will be answered within a few days.

You can typically reach us on working days between 9am and 5pm UK time. Outside of these times please just leave a message and we'll get back to you as soon as we can. 

Contact us about anything else (eg. dispatch enquiries or trade orders)

Call our friendly Customer Service team at +44 (0)1264 339 770 or email us on, alternatively leave a message via the contact form below. 

If you are a Health Professional then there are a number of ways we can support you, including educational resources and product training.

You can also visit our Help pages to see frequently asked questions.  

Optibac Probiotics HQ

Wren Laboratories Ltd.

21 & 22 Mayfield Avenue Industrial Park



SP11 8HU

United Kingdom

Customer Service: +44 (0) 1264 339 770

Nutrition Team: +44 (0) 1264 363 193

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