Contact us

Hello! We’d love to hear from you. 

Talk to a nutritional therapist for free

There are lots of ways to contact our qualified nutritional therapists:

• Live chat: use our Live Chat, it's the orange icon in the bottom right of your screen. 
• Book consultation: we offer free 15 minute telephone appointments - book a consultation
• Social media: you can send us a Direct Message on Facebook, Instagram or TikTok and we'll respond typically same day.
• Email or contact form: use the form below or email us on advice@optibacprobiotics.com and most queries will be answered within a few days.

You can typically reach us on working days between 9am and 5pm UK time. Outside of these times please just leave a message and we'll get back to you as soon as we can. 

Contact us about anything else (eg. dispatch enquiries or trade orders)

Call our friendly Customer Service team at +44 (0)1264 339 770 or email us on myorder@optibacprobiotics.com, alternatively leave a message via the contact form below. 

If you are a Health Professional then there are a number of ways we can support you, including educational resources and product training.

You can also visit our Help pages to see frequently asked questions.