Verified

Always good

Always good, sound advice

Mrs Lawless5 days ago

Outstanding Customer Experience that blew me away!

I have been having long-term problems with constipation since my colonoscopy last July. My consultant at the hospital said that I have a slow digestive system because of my age, but offered no advice on how to gain daily bowel movements. Plus, my doctor would only give me laxatives, which, based on research, can harm the gut and liver with long-term use. I have also recently become bloated in the evening, even though I eat a high-protein, healthy diet with sufficient fibre. After requesting a callback from Optibac, I received a call today from Louise Mason, a Nutrition Team Leader at Optibac and a highly qualified Natural Nutritionist Therapist. This call was life-changing because it was the first time I had someone who was understanding, knowledgeable, a great listener, and empathetic about my condition. We discussed my diet and the various products that should resolve the constipation. Louise also offered me support via email or the option to request another callback in 4 weeks to discuss my progress. I highly recommend you take a look at the Optibac website; you won't be disappointed, as they really do support your journey. Thank you, Louise – simply amazing!

Dr Keith Bound9 days ago

100% recomended!

100% recomended! Charlotte was very friendly and very helpfull. Gave me lots of advices in helping me with my problem.

Diinn50 days ago
Verified

Very professional and polite

Very professional and polite

Erica Ansell57 days ago

Excellent service

Excellent service, very kind and professional and understanding of my needs thank you so much

C Mosley71 days ago
Verified

I had a tel appointment with Charlotte…

I had a tel appointment with Charlotte before ordering. She really listened and nothing was too much trouble. Her knowledge was very reassuring.

Catherine Lightfoot81 days ago

Charlotte gave fantastic advice and was…

Charlotte gave fantastic advice and was so easy to talk with. She listened and was extremely understanding to the issues I’ve been having. She was very informative and I’m looking forward to using the Optibac products that were recommended. I would highly recommend the 1:1 service

Lesley Jones126 days ago
Verified

Hannah was exceptionally helpful and…

Hannah was exceptionally helpful and knowledgeable. Too early to give feedback on products but no adverse reactions

Mrs Lawless131 days ago

Great service and products

I had a telephone consultation with Charlotte and she was so knowledgeable and helpful . She followed the call with an email detailing what products to use to help my symptoms . Optibac products are great too !!

Juliel142 days ago
Verified

Very helpful telephone consultation

Very helpful telephone consultation

Peter Davies158 days ago